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Frequent Asked Questions

We listed the most common questions here. If you can’t find the answer to your question please contact us or call +31 (0)6-53271091.

General Questions:
What is ClassicCarGift?
I am an artist myself, are you interested in my art?

Questions on order handling:
How do I place an order?
How long does it take to deliver my order?
How can I pay for my order?
I have a problem placing an order, what should I do?
Why are there products in my shopping cart already?
How do you ship the products?
What if I don’t like the artwork that I purchased?
How do I return my purchase?

Questions on the products:
What do I get when I order an original artwork?
How do I know that this is an original artwork?
Will the colors of the image be different from the webshop?
What is a Certified Art Giclée?
What is a Décor Giclée?
Will my purchase become a collector’s item for sure?
Can you frame the artwork or image for me?
What are the instructions for framing the artworks?
I am looking for an artwork of a specific car do you have that?

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General Questions

What is ClassicCarGift?
ClassicCarGift is an online art gallery specialized in Automotive Art. We represent artists around the world by promoting their artworks and sell originals, limited Giclée editions and high quality reproductions. Every product has the potential of becoming a collector’s item. You kind find more information on the about us page.

I am an artist myself, are you interested in my art?
Artists and their artworks are the basis for our business. We have a special Artist Partner Program and Yes we are interested if your art is automotive and classic car related.

Questions on order handling
How do I place an order?
When you have selected an automotive artwork or reproduction that you want to purchase you can add it to your shopping cart. When you completed shopping you click checkout to finalize your purchase. Our one step checkout process makes the ordering process as easy as possible. When you experience problems with the order process please give us a call at +31 (0)6-53271091. You can also use the contact form.

How long does it take to deliver my order?
Delivery of original automotive artworks normally takes around two weeks, this depends on the destination. All other orders will take 2 to 3 weeks since your order is custom made. Please contact us if you need a delivery faster and we will check what we can do for you.

How can I pay for my order?
At this moment we offer PayPal and iDeal. In the near future we plan to add more payment methods.

I have a problem placing an order, what should I do?
When you experience problems with the order process please give us a call at +31 (0)6-53271091. You can also use the contact form.

Why are there products in my shopping cart already?
When you place a product in the shopping cart and you leave the site our webshop will remember what’s in your shopping cart the next time you visit us. You can continue shopping or remove the items by opening the cart and selecting remove.

How do you ship the products?
All our automotive artworks and reproductions are shipped in a tube since we have experienced that this provides optimal protection. We use the service of UPS and FedEx for our deliveries. All our shipments are insured. Upon receipt you should take the artwork out of the tube as soon as possible and store it flat until framing.

            What if I don’t like the artwork that I purchased?
We have a no-question asked return policy. Click here for the details.

How do I return my purchase?
            Check our return policy for the details.

 

Questions on the products

What do I get when I order an original automotive artwork?
When you order an original artwork the artists himself will ship the artwork to you. Included will be a certificate of authenticity, signed by the artist. All our original classic car artworks are shipped in a tube since we have experienced that this is the optimal protection. All our shipments are insured. Upon receipt you should take the artwork out of the tube as soon as possible and store it flat until framing. You can find more information in our product info section.

How do I know that this is an original artwork?
Every artwork comes with a certificate of authenticity signed by the artist. The artwork itself will also be signed by the artist.

Will the colors of the image be different from the webshop?
Yes, they will be slightly different since most computer screens don’t show the intensity of the colors of the originals. Our reproductions do show the color richness of the original since we are using calibrated scanning equipment and exclusive printers. In our product info section we have described this in detail.

What is a Certified Art Giclée?
There is a full section describing the details of our products, click here to go to our product info page. 

What is a Décor Giclée?
There is a full section describing the details of our products, click here to go to our product info page.  

Will my purchase become a collector’s item for sure?
We hope so but to be honest can’t guarantee it. The value of an artwork depends on several factors like the popularity of the artist, the number of works he made, the editions size of a reproduction and the quality of the reproduction. A Certified Art Giclée has the highest possible quality and is available in a very limited edition. So the likelihood that such an image will become a collector’s item is large.

At ClassicCarGift we also promote artists that are yet relatively unknown in the automotive art scene. This allows us to offer original artworks for fair prices, starting at around $900.  We hope that our promotion activities around each artist will help them to expose their works to a larger audience and that it will increase the value of their artwork.

My personal suggestion is to buy an artwork because you like it and you want to enjoy it every day.

Can you frame the artwork or image for me?
We cannot frame the artwork for you. Since shipping framed artworks around the world requires special packaging and is expensive due to the large sizes we decided not to offer this service. We advise you to go to a local frame shop and use their experience and service for framing.

 

What are the instructions for framing the artworks?
Upon receipt you should take the artwork out of the tube as soon as possible and store it flat until framing.

I am looking for an artwork of a specific car do you have that?
We are adding new artworks to our automotive art gallery each month. When you can’t find an artwork of your classic car then please contact us and we will try to find it for you. Another opportunity is that we ask our artists if they are interested in creating an artwork with this car. Just contact us and we do our best for you.

 

You didn’t find the answer to your question?  Please contact us or call +31 (0)6-53271091 and we will be more than happy to help you.